How to Recruit the Right Quality Management Talent

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How to Recruit the Right Quality Management Talent

Openness is the openness to change, innovation, novel experiences, and new learning. Watch here as Brett Dillon discusses How to Recruit the Right Quality Management Talent… read more

The Role of Intuition in Quality Assurance

The Role of Intuition in Quality Assurance

Many people make two mistakes regarding Quality Assurance. The first mistake is viewing quality assurance as an event that occurs post-production. It isn’t—Quality Assurance is ongoing during the production of a product or service, and preferably is done by the operator. The second mistake is… read more

How Quality Planning Demonstrates Respect

Do you respect your clients? Do you respect your colleagues? Do you respect your own business? Do you respect yourself? Watch here as Brett Dillon discusses How Quality Planning Demonstrates Respect… read more

How Does Independent Quality Management Add Value?

https://youtu.be/PUVCmt7FyEM   Watch here as Brett Dillon discusses the question, How Does Independent Quality Management Add… read more

How Does Quality Management Solve Problems?

https://youtu.be/Ct7jmDez7vI Many people think quality management is quality assurance or quality control. They also think marketing is only promotions that generate awareness. But that’s another story… I grew up in the homebuilding industry. My dad was a 3rd generation homebuilder and I… read more

How to Get Your Employees to Focus on Quality

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